Once you have requested your first redemption at Pulsz.com and provided your documents for verification, we will process the verification requests as soon as possible. 

It usually takes 48-72hrs for the verification team to process your documents. 

Please note, that redemption processing will commence once your account has been verified, and redemption of your winnings can take anywhere between 3-5 business days. 

If you have any questions regarding you verification, please feel free to contact our Customer Support team.