Refund & Dispute Policy
We always want to give you the very best social gaming experience. But hey, nobody’s perfect 🤷♂️
If you’re looking for a refund, reach out to our Customer Support Team with the transaction ID, purchase date and amount – plus the reason and any supporting documentation.
If approved, we’ll process the refund through the original payment method. The processing time can vary depending on your payment provider. If ineligible for a refund, we’ll inform you via email.