{"article":{"id":40590022593297,"url":"https://pulsz.zendesk.com/api/v2/help_center/en-us/articles/40590022593297.json","html_url":"https://support.pulsz.com/hc/en-us/articles/40590022593297-Payment-Verification-Process-Step-by-Step-Guide","author_id":6319269265553,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-144,"vote_count":604,"section_id":360005155137,"created_at":"2025-11-04T04:51:01Z","updated_at":"2026-08-27T17:59:55Z","name":"Payment Verification Process: Step by Step Guide","title":"Payment Verification Process: Step by Step Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-11-10T07:44:50Z","user_segment_id":null,"permission_group_id":2166158,"content_tag_ids":[],"label_names":[],"body":"<p class=\"wysiwyg-text-align-justify\"><span class=\"wysiwyg-font-size-large\" style=\"color: #ff0000;\"><strong>Step 1: Apple Pay / Google Pay Verification</strong></span></p><p class=\"wysiwyg-text-align-justify\"><strong>Apple Pay:</strong></p><p class=\"wysiwyg-text-align-justify\"><strong>● </strong>Provide a screenshot of your Apple device showing the Device Account Number and the last 4 digits of the real card used to fund the account.</p><p class=\"wysiwyg-text-align-justify\"><strong>If screenshots are blocked (iOS 18 and above):</strong></p><p class=\"wysiwyg-text-align-justify\"><strong>● </strong>Take a photo using another device showing the same details.</p><p class=\"wysiwyg-text-align-justify\"><strong>Steps to view your Device Account Number:</strong></p><p class=\"wysiwyg-text-align-justify\">● Open Settings &gt; Wallet &amp; Apple Pay<br><strong>● </strong>Tap your Apple Card<br>● Tap the Info tab and authenticate to view your card number</p><p class=\"wysiwyg-text-align-justify\"><strong>(or)</strong></p><p class=\"wysiwyg-text-align-justify\">● Open the *Wallet app &gt; select your card &gt; tap the “i/info” icon &gt; Info tab &gt; Device Account Number</p><p class=\"wysiwyg-text-align-justify\"><strong>Also include:</strong></p><p class=\"wysiwyg-text-align-justify\">● A copy/picture of the linked real card<br>● Or a bank/Apple Card statement showing your name, logo, and transactions made to Pulsz.com.</p><p class=\"wysiwyg-text-align-justify\"><span class=\"wysiwyg-font-size-large\" style=\"color: #ff0000;\"><strong>Step 2:  Bank Account Verification (</strong><em>esp. If the above step is not working</em><strong>)</strong></span></p><p class=\"wysiwyg-text-align-justify\">Provide a copy of your bank statement showing:</p><p class=\"wysiwyg-text-align-justify\">● Your name and address<br>● The last 4 digits of the bank account number<br>● The bank’s logo or issuer name<br>● The document must be no older than 3 months<br>● Transactions that match the AP transactions</p><p class=\"wysiwyg-text-align-justify\"><span class=\"wysiwyg-font-size-large\" style=\"color: #ff0000;\"><strong>Step 3: Upload Instructions</strong></span></p><p class=\"wysiwyg-text-align-justify\">● Log in to your Pulsz account<br>● Go to My Account &gt; Upload Your Document<br>● Select the document type from the dropdown</p><p class=\"wysiwyg-text-align-justify\"><em><strong>If your document type is not listed or you’ve reached the upload limit, choose “Other”</strong></em></p><p class=\"wysiwyg-text-align-justify\"><span style=\"background-color: #ffffff;\">● Click Next, </span><span style=\"background-color: #ffffff; color: #1d1c1d;\">and you will be directed to a page to upload your document.</span><br><span style=\"background-color: #ffffff; color: #1d1c1d;\">● Select \"Start\" then click or drop a file to upload.</span><br><span style=\"background-color: #ffffff; color: #1d1c1d;\">● </span>Ensure your file is clear, readable, and meets the requirements</p><p class=\"wysiwyg-text-align-justify\">⚠️<em><strong>Do not send documents via email — for security reasons, we can only accept uploads through your account.</strong></em></p><p class=\"wysiwyg-text-align-justify\"><br> </p>","user_segment_ids":[]}}